Services & Facilities

Testimonials

I would like to toake this opportunity to thank you and all your staff for the care you have shown Dad over the last year or so. We have always felt that you all really cared for him and had a genuine affection for him. Many individuals come to mind but perhaps we can mention Julie-Ann in particular. One is always nervous when choosing a home for a loved one, especially when the decision has to be taken more quickly than one would like. However, we have never regreeted our choice of Lyons Court for Dad.

While the love is by far the most important aspect of the care, we also appreciate how you battled with his hearing aid and prevailed to the end. It made such a difference when he could hear even just a little.

We are still grieving but it gives us comfort to know Dad was in the best place for him at the end. For that we will always be grateful.

We wish everyone at Lyons Court a peaceful and happy Christmas.

Yours sincerely

S Dennison

My family and I would like to send our appreciation for the excellent care you and your team at Lyons Court provided for Mum during her time with you.

Making the decision as to which Care Home was to be the best for Mum was one of the hardest I had to make. How glad I am that she came to you. I never had cause for concern, although I found it hard to ‘let go’ of my daily care for her at first, knowing she had someone to look after her day and night was what she needed and received from you all.

As you know, she had an inherent fear of ‘going into care’ – due to her dreadful experiences as a chil and with all the negative things she read and saw in the media. That day when you came to see her at Richardson’s will always stay in my memory – she couldn’t wait to accept your invitation and woul dhave gone with you there and then if she could have!

Although she couldn’t communicate well verbally – she was extremely good at showing her feelings – I know that she was content and whenever I came in to visit she was always nicely dressed, clean and comfortable. One day, when we were sitting by that huge picture window looking out over the fields, I asked her if she was happy – ‘Yes’ she told me – that meant the world. Mum wasn’t the easiest of people to look after (as I knew from experience) and found her loss of independence, speech and mobility desperately hard to come to terms with – the respect and patience with which she was treated wil always be appreciated.

Everyone has been fabulous over the past couple of years – not only with Mum but with me too. It isn’t easy watching someone you love slip away with dementia – but you have always been supportive, cheerful, kind and thoughtful right to the very end – for which I thank you all.

I like to think that Mum didn’t lose her battle with dementia but won the fight and is now free to experience her next great adventure.

Thank you so very much.

Angela

Just to let you all know how much your care and kindessto Uncle Ernest and me have meant in all the time you have looked after him.

With love from Linda

We would like to say thank you for caring for my Mother Freda and for telling us how she was each day – it was reassuring for us.

Kind regards

M and P Young

To all the wonderful staff

Special people do the necest things! We can’t thank you enough.

We would just like to say a huge thank you for the care and affection you gave to Freda over the past year.

It was a comfort to us to know she was being so well looked after and we also appreciate the support and reassurance you gave to us.

Freda had some very happy times with yourselves and I know she would have also said a massive thank you.

Kevin and Dorothy

We would like to express our sincere thanks to you and your staff for the care which you gave to Fred during his time with you. When he first arrived, he joked with us that he didn’t have to change his postcode as he was just moving next door!

He felt very much at home with you, secure and appreciated as a person. He had great affection for his carers, referring to some of them as ‘angels’.

We were deeply touched by the compassion and friendship of the staff who, even on their days off sat with him during his last days so he did not die alone, sure in the knowledge that someone was always with him.

Please convery our thanks to everyone who gave so much to Fred.

John and Sheila Laverick

Sincere thanks for all the wonderful care you gave Fred. It takes very special people like you all to look after others with such kindness, compassion and understanding. And all carried out in a pleasant way.

Fred was fortunate to be able to spend his last year in Lyons Court where he was provided, through all the ranks of staff, with the care and attention he required. He enjoyed the banter with staff.

The last few weeks were very sad as he struggled with life but I’m glad that you knew him a year ago when he’d put his suit on and go the the luncheon club.

Thaks for all the support you gave me as well as Fred. No request was too much trouble and carried out in a pleasant manner. On entering the Home the caring attitude of the staff was very apparent; whatever time I telephoned it was answered in an unhurried manner and I felt that the staff cared.

I will always remember with gratitude the excellent service provided by Lyons Court.

Thank you ever so much.

Audrie

I’ll begin by saying nowhere and no one is prefect, but in my opinion the nursing, caring, comforting, understanding, sensibility and trust given to residents at Lyons Court Care Home, Evenwood are of the very highest standard.

The standard of food is excellent and the cleanliness and hygiene is very good.

When you enter the Home you see assistants helping residents to enjoy a normal life and the atmosphere is wonderful; a tribute to the management and administration team.

The fire dril and fire doors are very efficient, having witnessed it on more than one occasion.

Soe residents prefer privacy, but are constantly under observation. The security for residents on stairways, elevator, entrance and exit doors is first class.

I vist my sister every weekday so with all the bad media about old people in hospitals and care homes perhaps a visit to Lyons Court Care Home, they would see the other side of the picture.

Thank you

G Gallagher

Thank you for all the care and consideration all the staff at Lyons Court gave to Joan over the past four years.

Linda and Geoff

Dear Chris

Would you please pass on our gratitude to staff for the kind, compassionate support given to my mother Cathy and ourselves in the last few weeks of her life.

Cathy’s final days were harrowing for all concerned but care staff did the best that they could to make her as comfortable as possible in very difficult circumstances.

Thanks again.

Terry