Services & Facilities
We would like to thank you for allowing us to come and look at Bowes Court with the view of our daughter Sharon coming to you for respite.
When we visited it was apparent that everyone was happy, and with the buzz going around the place it felt like a friendly, family environment.
It was extremely clean and tidy and everyone was so pleasant to us. It was also nice to know that we could come and visit at anytime without having to make an appointment, and see you as you are and not as you would like people to find you.
Thank you once again.
Margaret and David
Hi, please see below some comments I would like to make about Bowes Court. Since February 2009 where mum has been residing.
1. The main thing about Bowes Court that I feel is that the staff apart from being very friendly and efficient is the fact that they are so caring. I feel this especially in my mum’s case, I feel all the staff care for my mum and appreciate all of her problems in a very caring and considerate manner. On a personal note this helps me a great deal to know that my mum is safe and is being looked after with a little bit of love.
2. Bowes Court is always very clean and tidy to a high standard.
3. There seems to be a wide range of facilities at Bowes Court to help everyone in there. Which seem to be well used and as Bowes Court is relatively new these facilities I am sure will grow and be used to there full potential.
4. Medically, the staff are very good in detecting any problems and are quick to respond to anything.
5. The manager is a very good contact to have, she has made me feel at ease leaving my mum in Bowe’s Court care, due to her caring and considerate manor keeping me informed of anything when need be and helping me to move forward in getting my mum the correct medications and assessments she has needed. She has been a great source of support to me and an asset to Bowes and her staff.
Overall I am pleased with my mums residence at Bowes Court, and I am confident that they will give me and my mum the support to get her back on her way to good health and progressing to help rehabilitate her.
My brother Kevin was admitted to Bowes Court in September 2009 after he’d had a bad stroke. Since being in Bowes Court he’s been getting better.
Kevin is very frustrated not being able to talk, but with Mary and the staff being very professional they understand his needs and with the facilities at Bowes Court, hopefully he will just keep getting better.
My husband, Alan has been at Bowes Court since January 2009 and in that time has made great progress both mentally and physically.
Both Alan and myself feel we have a good relationship with the staff and Alan gets along with other service users.Hopefully he will continue to improve.
Steven is a delightful 25 year old man with a range of clinical needs. Steven suffers from uncontrolled and unpredicatable epilepsy, severe learning difficulties and has a tracheotomy and is both fed and has his complex drug regime administered through his stomach peg.
Steven’s parents searched the region for a suitable care facility that could meet both Steven’s clinical and learning disability needs and in May 2010 Steven arrived at Bowes Court. Steven’s parents are heavily involved in his care and welfare and despite Bowes Court being 23 miles from their home decided that the quality of care, welfare and quality of life for Steven would be the best quality available.
Steven has had a number of significant hospital events requiring hospitilisation but with the care and skills of the Bowes Court staff, Steven has been well prepared to both enter hospital and then return to a well prepared residence. Steven’s complex needs require skilled management to ensure that any signs of deterioration are spotted early and action intervention taken.
Steven’s parents visit Bowes Court daily and cannot praise enough the family atmosphere and comitted staff.
Recent staffing changes have enhanced the service delivery, adding to the provision of activities for residents, improved the number of occasions that residents can go on outings and the provision of occupational therapy services, in addition meetings are held regualy to provide a forum for residents, staff and parents to comment upon services and suggest improvements.
Whilst Steven will always be at risk of serious medical problems the skilled staff of Bowes Court continue to provide for his safety, welfare and provision of the best quality of life possible.
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